The Bus Benchmarking Group is a programme of international benchmarking of bus operations and public transport. It is made up of a consortium of thirteen bus organisations: TMB (Barcelona), STIB/MIVB (Brussels), Dublin Bus, Carris (Lisbon), London Buses, LACMTA (Los Angeles), ATM (Milan), NYCT (New York), STM (Montreal), RATP (Paris), Singapore SMRT, Sydney Buses and the Coast Mountain Bus Company (Vancouver).

Click here to see the International Bus Benchmarking Group information video

The objectives of the International Bus Benchmarking Group are to:

• Establish a system of measures for internal management

• Use the system of measures to identify best practice

• Support decision making within the organisations

• Provide comparative information for senior management and stakeholders.

All the group’s activities are determined by the member bus organisations. A senior manager from one of the members is elected annually as President and a work programme is developed to accomplish the group’s objectives.

The Group is jointly owned and driven by the members with project management and administration carried out by the RTSC at Imperial College London on their behalf. Imperial also provides many of the research resources for the group.

All International Bus Benchmarking Group activities are carried out within a framework of confidentiality. Any information that is released is generally anonymised. No confidential information is allowed to be released to third parties without the expressed permission of the members. All member bus organisations are required to sign and adhere to a confidentiality agreement.